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Community Manager
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Posted Nov 04 |
The Outside.in Community Manager is the company’s dedicated liaison to local bloggers across the country and is primarily responsible for the development of a loyal, active and engaged community.
The Community Manger will be passionate about local bloggers, and dedicated to their success and to Outside.in's mission to help grow their business. Outstanding written and verbal skills are a must, as is the ability to create a plan, act quickly, track results and quickly adapt.
The position reports to the Director of Partner Relations.
Responsibilities include:
* Maintain Outside.in's blog and other public channels; ensuring that they become effective two-way tools for communication
* Author blog posts, articles, tweets, podcasts or other ways to communicate the benefits of Outside.in and use of Outside.in to our customers.
* Create a vibrant community of customers through education, outreach, events and other customer engagement strategies.
* Foster a sense of community around our brand at the product and corporate level
* Grow Geotoolkit’s user base, including but not limited to creating and executing plans to increase the number of users
* Research and provide input, as a representative of the blogging community, in the development of Outside.in for Bloggers products
* Monitor key online conversations and events to make sure Outside.in is participating effectively & is being represented.
* Respond to user comments, questions, and requests regarding both GeoToolkit and Outside.in’s core site
* Learn our products inside and out and be able to drive users' questions and issues to resolution
Potential candidates could have backgrounds in marketing, community management, audience engagement, blogging, or journalism. The ideal candidate will already be immersed in social media and online communities and have a robust online profile for our review. Having created a Twitter account with thousands of followers is a plus!
Please send us a link to your online presence as your application.
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